Shipping policy

Shipping Policy

Dispatch All orders are dispatched from Western Australia. We aim to process and dispatch orders within 1–3 business days of payment confirmation. This can vary if we are waiting on a delivery and communication will be delivered accodingly.

Domestic Shipping (Australia) We offer a flat rate of $12.95 AUD for standard shipping Australia-wide via Australia Post. Delivery timeframes are estimated at 3–7 business days depending on your location, though remote areas may take longer. Please note these are estimates provided by Australia Post and are not guaranteed.

Discreet Packaging All orders are packaged discreetly with no indication of the contents on the outside of the parcel — your privacy is our priority.

International Shipping We do ship internationally. Additional shipping charges apply for orders outside of Australia. International shipping costs will be calculated and displayed at checkout. Delivery timeframes vary by destination. Please note that customs duties, taxes, and import fees may be charged by your country upon arrival — these are the responsibility of the recipient.

Tracking Where available, a tracking number will be provided via email once your order has been dispatched.

Lost or Delayed Parcels Once an order has been dispatched, delivery is managed by Australia Post. If your parcel is delayed or lost, please contact us and we will assist in lodging an enquiry with Australia Post on your behalf.

If you have any questions about your order, please contact us using the form below.